Terms & Conditions
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Welcome to RAWROOTS GARMENTS, accessible at jump-raw.com. These Terms & Conditions govern your use of our website, services, and purchases. By accessing or purchasing from our site, you agree to be bound by these terms.
1) Company Information
RAWROOTS GARMENTS operates under the official domain name jump-raw.com. Our contact details are available at our Contact Page.
2) Eligibility
- By using our website, you confirm that you are at least 18 years old or have parental/guardian consent to make purchases.
- You agree to provide accurate and complete information when placing an order.
3) Products & Availability
- We strive to ensure product images, descriptions, and prices are accurate.
- All items are subject to availability, and we reserve the right to withdraw or discontinue products at any time.
- Colors may vary slightly due to monitor or device settings.
4) Pricing & Payment
- All prices are listed in Mauritian Rupees (MUR) or other currencies where applicable.
- Prices exclude shipping charges, customs duties, and taxes unless otherwise stated.
- Accepted Payment Methods:
- Major credit and debit cards (Visa, MasterCard, American Express).
- Secure online payment gateways available at checkout.
- Other methods (e.g., bank transfer, mobile payments) if specifically indicated during checkout.
- By submitting your card or payment details, you represent and warrant that you are authorized to use the chosen payment method.
- Transactions are processed securely using SSL encryption. We do not store your credit card information on our servers.
5) Shipping & Delivery
Shipping timelines and details are outlined in our Shipping Policy. Customs duties, import taxes, or handling fees may apply to international orders and are the responsibility of the buyer.
6) Returns & Refunds
Our Refunds & Returns Policy governs product returns, exchanges, and refunds. Customers must follow the procedures stated in that policy.
7) Intellectual Property
All content on this website—including text, graphics, logos, designs, and images—belongs to RAWROOTS GARMENTS unless otherwise credited. You may not copy, reproduce, or use our content for commercial purposes without prior written consent.
8) Limitation of Liability
- RAWROOTS GARMENTS is not liable for damages arising from:
- Improper use of products.
- Delays or losses caused by third-party couriers.
- Unauthorized use of your account.
- To the maximum extent permitted by law, our liability is limited to the value of the product purchased.
9) User Responsibilities
- You agree not to misuse the website, engage in fraudulent activity, or attempt to disrupt our services.
- Accounts may be suspended or terminated for violations of these terms.
10) Governing Law
These Terms & Conditions are governed by the laws of Mauritius. Any disputes shall be resolved in the courts of Mauritius.
11) Amendments
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective once posted on this page. Customers are encouraged to review the terms periodically.
12) Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through our Contact Page.